NeevHR frequently asked questions

NeevHR is an India-first HRMS and payroll software platform for growing and mid-market businesses. It covers employee management, attendance, leave, payroll with PF, ESI, PT and TDS, recruitment, performance, expenses, compliance and employee self-service on one employee record.

An HRMS (Human Resource Management System) is software that manages employee information, attendance, leave, payroll, recruitment, performance, documents and HR reporting from one central system.

Organisations of roughly 100 to several thousand employees that have outgrown spreadsheets and disconnected HR tools, and need structured HR, attendance and payroll with Indian statutory compliance.

NeevHR is designed for organisations from about 100 employees upward. A smaller company with simple payroll may need less than a full HRMS; the guide for small businesses on this site explains what to check first.

No single HRMS is best for every company. The right choice depends on your employee count, payroll complexity, locations, integrations and budget. NeevHR fits Indian organisations that want HR, attendance, leave and payroll with statutory compliance on one employee record. It does not hold SOC 2 or ISO 27001 certification, so check that against your requirements. Compare it on your own payroll data before you decide.

NeevHR is designed for organisations from about 100 to several thousand employees. For larger workforces we size the deployment with you during evaluation rather than quote a fixed limit.

Yes. You can run several legal entities in one account, each with its own statutory registrations, and transfer employees between entities.

Yes. Locations, business units, departments, grades and cost centres are configurable masters, and state-specific rules such as PT and LWF follow each employee's work location.

Yes. Policies for leave, attendance, pay structures, expenses and appraisals are assigned to groups of employees, for example by entity, department, grade or location.

When a company switches a feature on, what that feature needs goes to our AI provider, Anthropic, which may process it outside India. That can include cleaned resume text and uploaded receipts or proofs as whole files, and a file can contain what is printed on it. Proofs on the 80D, 80DD, 80DDB and 80U lines are not sent. The AI page lists each feature.

Yes, in the Growth edition and up. Company and team objectives carry key results, each person's goal links to an objective, and progress rolls up for each review cycle.

Yes. Show-cause notices, charge sheets, replies, the inquiry and the outcome sit on one dated case, under its own permission. Have letter wording checked by your adviser.

Yes. Employees can make a confidential complaint in self-service that only the Internal Committee reads, and the committee records each step of the case. HR, managers and Company Admins cannot read it.

Yes, once your company connects the app. Each one is connected per company with its own setup guide, using your own Slack app, Teams bot or WhatsApp Business account. Money, pay and maker-checker requests only open in NeevHR.

Yes, for employees. Every self-service page and the mobile app are available in Hindi, and the AI assistant replies in Hindi or Gujarati. Admin screens are in English today. Notification emails can be set in Hindi too.

Yes. Employee and employer PF, the EPS split, EDLI and admin charges are computed, with the ₹25,000 wage ceiling (from 17 Sep 2026) or actual basic as configured. The PF ECR text file and PF challan are generated from the published run.

Yes. ESI eligibility and employee and employer contributions are computed on gross wages, and the ESIC monthly contribution file is generated.

Yes. Professional tax and Labour Welfare Fund are computed per state from configurable slab tables, with PT and LWF challans.

Yes. TDS is projected for the year under the old or new regime, using employee investment declarations, proofs and previous-employer income.

Yes. NeevHR generates Form 16 (Part A and Part B) as employer-issued PDFs, and the Form 24Q quarterly return as a text file with Annexure II in the fourth quarter. The return file should be validated with the government's file validation utility before filing.

Yes. Salary payment files are generated as CSV in a generic layout and in layouts for several major banks, with NEFT or RTGS chosen by amount. Confirm your bank's upload format during implementation.

Yes. Backdated revisions produce arrears that flow into PF and ESI. Loss of pay comes from attendance and leave, reduces statutory wages, and can be reversed in a later month.

Yes. Loans and advances recover EMIs through payroll, variable pay and incentives run as plans, and full & final settlement covers salary to the last day, leave encashment, gratuity, bonus and recoveries.

By file, yes. NeevHR makes vouchers for Tally Prime (XML) and journals for Zoho Books (CSV) from published payroll, which your accounts team imports. It is a file, not a live connection. A balanced journal voucher CSV with GL code mapping and cost-centre split is also available for other accounting software.

Yes. NeevHR accepts punches over the ADMS (iClock) push protocol used by many eSSL, ZKTeco and Matrix devices, and through punch file import. Compatibility is confirmed for your device models during implementation.

Yes. Shift patterns, split and flexible shifts, weekly-off policies and weekly rosters with coverage checks are supported.

Yes. Overtime rates by day type, grade multipliers and daily caps are configurable, and approved overtime is paid through payroll.

Yes. Employees raise regularisation requests that route for approval, with optional auto-regularisation rules and locked periods after payroll closes.

Yes. Field-force tracking records location during duty hours with geofences, with employee consent. It runs from the mobile app.

Each company's data is separated by Postgres row-level security enforced in the database, and the application connects with a role that cannot bypass it.

Data is encrypted in transit. Sensitive identifiers such as PAN, Aadhaar, UAN, ESI number and bank account details are encrypted at the field level with AES-256-GCM.

Yes. Role-based access with data scopes and field-level masking controls who sees what, and administrative, payroll and permission changes are recorded in an audit log.

Yes. Users can enable authenticator-app (TOTP) MFA with recovery codes, and administrators can make MFA mandatory for everyone in the company.

Yes, Sign in with Google, and Sign in with Microsoft is being switched on. Each company turns it on for its own domain, and it works for people who already have a NeevHR login. SAML is not available.

In India. NeevHR runs on servers in Mumbai.

No. NeevHR does not currently hold SOC 2 or ISO 27001 certification. We walk your IT and security team through the controls in place during evaluation.

Implementation time depends on employee count, data quality, integrations and payroll complexity. It usually includes configuration, data migration, a parallel payroll run and go-live.

Yes. Employee master data, org structure and documents are imported from CSV with a dry-run validation step before anything is saved.

Year-to-date opening balances (gross, TDS, PF, ESI), leave balances, loan balances and pending arrears are migrated so the current year computes correctly. Month-by-month historical payslips are not imported; keep them in your previous system or archive.

Yes. Leave, attendance, shifts, pay structures, expense and appraisal policies are configured in settings by an HR administrator and assigned to employee groups.

No certified consultant is required. The NeevHR team supports the implementation, and a trained HR administrator owns configuration afterwards.